Been using them for the last 15+ years. This is my 3rd one and I think I will continue to keep buying them as longas they make it. Just enough features to make it easy to use. Love the easy press button to dispense the coffee.

I love this coffee maker. I am not a fan of the K cup coffee, (it is little more than instant coffee as far as I'm concerned), but I do like that this coffee maker dispenses coffee directly into the cup. I have had four coffee dispensers but this one and the one I had prior are the best because they have a detachable cistern for the water, avoiding having to pour the water into the maker, thus avoiding spilled water.Now, the only thing I do not like about this coffee maker is the small filter over the dispenser port is not removable which makes the filter itself and the dispenser port difficult to clean, (hence, four stars instead of five for ease of cleaning). It is a minor thing but the inability to remove the filter was why I had to replace the old coffee maker. It developed a leak, a small one but still a nuisance. I suspected that either there was something blocking the port for closing completely or the gasket needed replacing. However, because of the permanent filter, I could not get into the port to check. The old one did last me over five years, and I have to admit, I often left coffee in the cistern overnight, which means I did not clean it as often as I should have, so I bear some of the blame for the dispenser port leaking.Anyway, if you like to be able to dispense coffee directly into the cup but find K cups tasteless like I do, I highly recommend this coffee maker. A great cup of coffee every time, just clean it every week or so and it should last for a long time.

I know what you're thinking…You really loved the convenience of your old BrewStation, but after years of making your morning coffee, your trusty, old machine has finally brewed its last cup. You want to buy another one just like it. And the thing was so reliable, why would you even consider buying a different brand? You've seen the negative reviews here and reports about leaking, but those were just the unlucky few or people who are never satisfied—that won't happen to you.At least that's what I thought. And I can tell you, after 8 months and two defective products with the exact same leaking issue, I was dead wrong.To Hamilton Beach's credit, following the first failure (after only 5 months of light use), they immediately sent a replacement and covered the shipping cost. And I think that this was a very satisfactory response!Unfortunately, after only another 2 months, the replacement unit they sent started leaking in the exact same manner. This time, their proposed solution was terrible. Here's the email thread with customer service to give you an idea of what you might expect if you take a chance on this awful product:________________________________________Me:Hello, the coffee maker that I purchased in January 2022 started leaking and I would like a replacement or refund. After filling the reservoir to the 10-cup mark the night before, I found a large puddle of water underneath the machine the next morning (before starting the brewing process). That night, I filled the reservoir and left it in the sink. The next morning I found that the water level had not changed, so it appears that the leak is coming from somewhere in the machine and not from the reservoir itself.I was very happy with my previous BrewStation (that lasted for years) but am disappointed to encounter this issue so early in this product's life. Please let me know what my warranty coverage options are. Thank you!________________________________________Customer Service Representative:Thank you for contacting us.We are pleased to tell you that your product is still covered under the limited warranty and your replacement unit (model 47900) has been ordered for you.Instead of returning the full product, please unplug the appliance and disable the appliance by cutting off the power cord. Once the appliance has been disabled, please discard both the appliance and cord once the replacement item has been received.Typically, shipping and handling is not covered under the limited warranty; however, Hamilton Beach will pay the cost of shipping in this instance. Processing time can take 72 business hours. Afterwards, your new appliance should arrive within 14 business days, at the address provided.Thank you for contacting Hamilton Beach Brands. Please let us know if there is anything else we can do to assist you.________________________________________Me: (Two months later)I am extremely disappointed to report that the replacement unit you sent has started leaking in the same exact way as the original unit after only two months of use. And just a note about the usage—most days I make 4 cups once a day and occasionally I might make 10 cups if I have a guest. With such light usage, these failures are even more surprising to me.Since this is the second unit that has failed in exactly the same way, it appears likely that there is either a manufacturing or design flaw in this model. Can you please offer me a different model or a full refund?I’m sure you can understand that this is becoming a significant hassle—making morning coffee should be easy, right? I need a reliable machine, and it appears that this model is anything but.________________________________________Customer Service Representative:Thank you for your email.We apologize for any inconvenience and concern this may have caused. We share your concern and want to obtain your appliance for a quality evaluation. We also want to replace it with a new appliance.You will receive a prepaid UPS label and instructions via email to return your appliance for a quality evaluation. Please print the label, adhere it to the box, and drop the box off at your local UPS store. Once we receive your current appliance, we will ship you a new one.Your new appliance will arrive within 10-15 business days after we receive your current appliance.Thank you for contacting Hamilton Beach Brands, Inc. Please let us know if we can assist you.________________________________________Me:Thanks for your reply and proposed solution; however, if you would like my review to go in your favor, this is not an acceptable solution for me. By sending my new appliance 10-15 business days after you receive my defective return, it could be 3-4 weeks before I receive my new appliance. How can I make coffee during this time?After all of the trouble that I have experienced with this product, my expectation of the best customer service response would be to expedite me a new appliance (of a different model) so I don’t have to buy my coffee from a shop during the period you have proposed (which would likely cost more than purchasing a new machine from one of your competitors). If you are concerned about my not returning the defective machine, I would be happy to provide my credit card number for you to keep on file until you receive the return.If you do not agree with my proposal, the only other solution that I would find acceptable is a full refund of the purchase price so I can purchase a different machine immediately.________________________________________Customer Service Representative:Thank you for your emailWe are unable to issue a refund on any products not purchased directly through us with in the last 60 days.  If you would like a refund, you will have to follow the refund policy of the retailer you purchased your unit from. The occurrence you have described with the appliance has prompted a return for evaluation. A replacement appliance may not be released until the return is in transit to Hamilton Beach.At this time, we have noted your file with your displeasure regarding the policy. If you decide to return the appliance for a replacement, the UPS label sent will remain valid for 30 days.We apologize for any inconvenience this may cause.Thank you for contacting Hamilton Beach Brands, Inc. and please let us know if we can further assist you.________________________________________During the week or so of this last email exchange, the leak became so bad that even with filling the reservoir just before hitting the brew button (i.e. not letting it sit overnight), I couldn't even brew 4 cups without getting a puddle of water on the counter.Thinking that I had no other recourse other than to post a poor product review, I messaged Amazon customer service just to let them know that I was extremely dissatisfied with the product and response from one of their sellers. I was pleasantly surprised that Amazon offered me a full refund on the product without having to send it back even though it wasn't an Amazon issue! Thanks Amazon!Suffice it to say that I will certainly think twice before buying any Hamilton Beach product in the future.

This Coffee maker has a lot of good features.First and foremost - it brews good coffee. It keeps coffee warm without overcooking it so you don't get an overly bitter beverage like you do with carafes sitting on hot plates for long periods of time.Initial setup and cleaning were pretty easy. I like that the unit is so modular. Taking the water reservoir, filling it and reinstalling it on the unit is a less messy process than holding a pitcher high over a coffee maker to fill it, and means I'm not constantly reserving a pitcher for that process.Overall, i really like this coffee maker after several days of use.There are several negatives, all minor annoyances that I think could be addressed in future models. Keep in mind that despite the amount of detail, these are MINOR issues to me. I'm living with them.1. The LED is SO BRIGHT. When you've programmed coffee for the next morning, you better not plan to sleep within s sight line of this thing. It's like a light house. Minor plus, I no longer turn on a light if I got to get a glass of water at midnight. The LED lights my way.2. The coffee maker slides away from you when dispensing. Pushing your coffee cup against the lever to release the coffee is an act of very fine motor control; not something that exists before I've had my coffee. So, despite my best efforts, the coffee maker runs away from the cup until I've got it backed against the wall. Then it gives me coffee. I might put some sticky pads on its feet in the next week or so before my wife has a bad morning and I have to get a new coffee maker.3. The coffee level in the holding tank is hard to read. You're just looking at the coffee level in an opaque gauge; no little floating ball or anything. So what happens after you brew a batch is that everything above the 'coffee mark' fogs up. So then your wife comes along with her tanker cup and fills it, dropping the level by about 4 cups worth or so. The coffee level drops, but it doesn't look so much like it did because the 'fog line' looks like the 'coffee line'. Then you come along thinking there's like 4 more cups of coffee, shove your cup against the lever and - nada. One full cup of disappointment to start out your day. Welcome to America.At the end of the day, the good features outweigh the negatives by quite a bit for this unit and I'm pretty happy with it.

- Tiempo de entrega, muy bien. Llego el día indicado.- Producto, llegó en su empaque original, cafetera totalmente nueva y a simple vista en muy buenas condiciones, la acabo de recibir.- Funcionalidad, muy fácil de operar, funciona a la perfección, muy práctica sin jarra al servir directo en la taza.- Sabor del café, igual que otras cafeteras por goteo de la misma marca, pues es el mismo principio de preparación.En resumen, si recomiendo el producto, por su funcionalidad, calidad y estética. Es lo que es, cafetera eléctrica por goteo.

O produto chegou antes do prazo, bem embalado e sem dano. Estou satisfeita em relação a qualidade, porém a base para receber o café que goteja é solta. Isso prejudica, pois é preciso colocá-la no lugar várias vezes.

A must have dispensing coffee maker,it makes a superb cup of coffee, as well as keeping the coffee hot!! I did reviews prior to purchasing and noticed some reviews of leaking or coffee grinds in coffee, my recommendation is to consider how much coffee is being made as the coffee filter does sit in the reservoir!! Otherwise i wld highly recommend this unit

Unfortunately this item came in a damaged box and would not power on. Such a shame as we were really looking forward to having this in our home. We have started the return process and hope to source another soon. So disappointed it didn't work 😳

Siempre muy buena y eficiente. excelente para no tener jarras. lamento que la edición anterior no me duró tanto cómo otras.